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Metro Says Intercom Problem Has Been Remedied

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Credit: KAREN BLEIER/AFP/Getty Images

Credit: KAREN BLEIER/AFP/Getty Images

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LANHAM, Md. (CBSDC) — Metro engineers have discovered an issue with its trains’ intercoms after months of investigating failures with the system.

On Monday evening, there were several reports of a large fight occurring on the Woodley Park Station platform around 6:30 p.m. Witnesses told The Washington Post that attempts to reach the train operator via intercom to report the problem were unsuccessful.

Metro officials said Wednesday that the issue lies with incompatibility between different series of rail cars.

More specifically, engineers found that when 6000-series cars are at the front of the train, intercoms in 1000-series or 4000-series cars farther back on the train will not function.

“Now that the issue has been identified… we are taking appropriate action to immediately mitigate the situation and resolve it as quickly as possible,” General Manager and CEO Richard Sarles said.

Railcars have already been realigned to avoid 6000-series leading 1000-series or 4000-series railcars and random spot-checks began Wednesday morning. Any train found to have a non-functional intercom will be removed from service.

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